Admissions: Starting Treatment at Dunn Recovery
One phone call, answered at any hour, by somebody who knows what beds are free. This page explains exactly what happens from that call to the day you arrive, so nothing about it is a surprise.
Six beds
One location, not a campus
Wildomar, CA
Southwest Riverside County
DHCS licensed
#330221AP
Joint Commission
Accredited since 2025
What happens from here
Most detox happens in facilities built around thirty or more beds. Dunn Recovery has six, in a residential home.
Call us
We ask what has been happening and tell you honestly whether we are the right place. If we are not, we will say so and help you find somewhere that is.
Takes about 20 minutes
Benefits and planning
We check your PPO benefits at no cost and tell you what your plan is likely to cover before you commit to anything.
Usually the same day
Arriving
We agree a time, go through what to bring, and someone meets you at the door.
When a bed is free
Same-day admission is often possible. See how same-day admission works →
What we ask, and what we do not
People put off calling because they do not know what they are walking into. Here is the whole of it.
What we will ask
- What you have been using, how much, and for how long
- When you last used — this decides how urgent detox is
- Whether you have been through treatment before
- Any physical or mental health conditions we should know about
- What medication you are currently prescribed
- Your insurance, if you have it
What we will not do
- Pressure you to commit on the first call
- Tell you we can help if we cannot
- Quote you a success rate
- Ask you to send policy numbers or medical details through a web form
- Keep calling you if you ask us not to
Answer honestly, including the parts you would rather not
How much someone has actually been using is the single most important thing we need, because it decides whether detox here is safe for you. Nobody on this end is shocked, and nobody is keeping score.
Checking what your insurance covers
Dunn Recovery is out of network with all insurance providers
We work with most PPO plans on an out-of-network basis. We will check your benefits for free, by phone, and tell you what your plan is likely to cover before you commit to anything.
Payment plans are available. Please do not send policy numbers or medical details through a web form — call us and we will take them over the phone.
We cannot accept HMO plans, Medi-Cal, Medicare or Medicaid. If that is what you have, say so on the first call and we will point you towards somewhere that takes it rather than letting you find out later.
Arriving
Someone meets you
You arrive at a house, not a reception desk. Somebody is expecting you by name.
Intake
A private conversation before anything else, so the plan for your first few days fits your actual situation.
You are shown the house and where you will be sleeping. There is no rush on the first day.
The first night
Staff are on site through the night. If you need someone at three in the morning, someone is there.
What to bring
Bring
- Comfortable clothing for the length of your stay
- Any prescribed medication, in its original packaging
- Personal toiletries
- Photo ID
- Your insurance card, if you have one
Do not worry about
- Having everything perfect before you come
- Anything you have forgotten — it can be brought later
Our admissions team goes through the full list with you on the phone before you arrive, including anything that cannot come into the house.
What we are able to treat
Dunn Recovery is licensed by the California Department of Health Care Services for two levels of care: detox and residential treatment.
We can help with
- Alcohol
- Opioids, including heroin and fentanyl
- Benzodiazepines
- Cocaine
- Methamphetamine
- Addiction alongside a mental health condition
We will refer you elsewhere for
- Outpatient treatment
- Sober living housing
- Anything needing hospital-level medical care
We would rather tell you that on the first call than halfway through an admission.
Everyone is welcome here
We treat men and women. Who you are, who you love and how you identify make no difference to whether you can be admitted or how you will be treated once you are.
If you are ringing about a partner, a child or a parent
A good number of our calls come from someone other than the person using. That is a normal call to make, and you do not need their permission to make it.
We will talk through what is realistic, what tends to work, and what usually does not. We will be honest if the answer is that they are not ready, because pretending otherwise helps nobody.
One thing worth knowing: federal privacy law is stricter for substance use treatment than for ordinary healthcare. Once someone is a client here, we generally cannot confirm to anyone — including a parent or a spouse — that they are here, without their written consent. We will explain how that works, and how families stay involved within it.
Frequently Asked Questions
How quickly can I be admitted?
Often the same day, when it is clinically appropriate and a bed is free. Because there are six beds, the person answering the phone knows immediately what is available rather than having to check.
What happens on the first call?
We ask what has been going on, what you have been using and for how long, and whether you have any health conditions or prescriptions we should know about. It takes about twenty minutes and commits you to nothing.
Do I need a referral from a doctor?
No. You can call us directly.
What do I need to bring?
Comfortable clothing, any prescribed medication in its original packaging, personal toiletries, photo ID and your insurance card if you have one. We go through the full list with you before you arrive.
Do you take my insurance?
We are out of network with all carriers and work with most PPO plans on an out-of-network basis. We will check your benefits free of charge before you commit. We cannot accept HMO plans, Medi-Cal, Medicare or Medicaid.
Can I call on behalf of someone else?
Yes, and many people do. We will talk through what is realistic and what tends to help.
What if I am not sure I am ready?
Call anyway. A conversation is not an admission, and knowing what the options are tends to make the decision easier rather than harder.
Is the call confidential?
Yes. We will not contact anyone else about your call, and we will not keep calling you if you ask us not to.
Where are you located?
22650 Lost Road, Wildomar, California 92595, in Riverside County. It is our only location.
One call is all this takes to start
Someone answers 24 hours a day. The first call is a conversation, not a sales pitch — if we are not the right place, we will say so.
Dunn Recovery and Behavioral Healthcare Services, LLC · 22650 Lost Road, Wildomar, CA 92595
